Privacy Policy – Klippay

Effective Date: 01-01-2026

Last Updated: 18-02-2026

Klippay (“we,” “our,” or “us”) operates as a peer-to-peer exchange marketplace and escrow facilitation platform. We are committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Klippay mobile application and related services.

1. Information We Collect

A. Personal Information

When you create an account, we may collect:

• Full name

• Email address

• Phone number

• Date of birth

• Government-issued identification (for KYC verification)

• Selfie/photo verification

• Residential address

B. Financial & Transaction Information

• Wallet balances

• Transaction history

• Deposit and withdrawal records

• Escrow activity

• Currency exchange activity

C. Device & Technical Information

• Device type and operating system

• IP address

• App usage data

• Log data

• Cookies or similar technologies

2. How We Use Your Information

We use your information to:

• Verify your identity (KYC compliance)

• Facilitate peer-to-peer transactions

• Hold and release funds in escrow

• Provide dispute resolution services

• Prevent fraud and unauthorized activity

• Improve platform functionality

• Comply with legal and regulatory requirements

• Communicate important updates

3. Escrow & Wallet Services

Klippay provides a technology platform that enables users to hold funds in a wallet and participate in escrow-protected transactions.

We use collected information to:

• Process wallet funding and withdrawals

• Facilitate transaction matching

• Monitor suspicious activity

• Resolve transaction disputes

Klippay operates as a marketplace facilitator and does not act as a bank.

4. Information Sharing

We do not sell your personal information.

We may share information with:

• Identity verification providers

• Payment processing partners

• Regulatory or law enforcement authorities (when required by law)

• Service providers assisting with infrastructure, hosting, and security

All third-party providers are required to maintain confidentiality and data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data

• Secure servers

• Access control mechanisms

• Ongoing security monitoring

However, no system is 100% secure, and users are responsible for protecting their login credentials.

6. Data Retention

We retain personal and transaction data for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (subject to legal requirements)

• Withdraw consent where applicable

Requests may be submitted to:

Email: support@klippayfinance.com

8. Children’s Privacy

Klippay is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. International Data Transfers

Your information may be processed or stored in secure servers located outside your country of residence where necessary for service operation.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes within the app or via email.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Klippay Support

Email: support@klippayfinance.com

Address: Plot 8 The Providence St, Lekki Phase I, Lekki 106104, Lagos, Nigeria