klippay

1. How to Request Account Deletion

Users may request deletion of their Klippay account at any time by:

• Using the “Delete Account” option within the app (if available), or

• Sending a request to: support@klippayfinance.com

Requests must be submitted from the registered email address associated with the account. For security purposes, identity verification may be required before processing deletion.

2. Conditions Before Deletion

Before an account can be deleted:

• All wallet balances must be withdrawn

• No active escrow transactions must be pending

• No ongoing disputes must be unresolved

• No compliance or fraud investigations must be in progress

Klippay may delay deletion until these conditions are satisfied.

3. What Happens After Deletion

Once approved:

• Your account will be permanently deactivated

• Access to your wallet will be removed

• Your profile will no longer be visible to other users

You will not be able to recover your account once deletion is completed.

4. Data Retention After Deletion

Even after account deletion, Klippay may retain certain information where required to:

• Comply with legal and regulatory obligations

• Prevent fraud and financial crime

• Resolve disputes

• Enforce agreements

Retained data will not be used for marketing purposes.

5. Processing Time

Account deletion requests are typically processed within 7–14 business days, subject to verification and compliance review.

6. Re-Registration

If you choose to create a new account in the future, you may be required to complete identity verification again.

7. Contact

For account deletion requests or questions, contact:

Klippay Support

Email: support@klippayfinance.com

Address: Plot 8 The Providence St, Lekki Phase I, Lekki 106104, Lagos, Nigeria